IT support and computer repairs that actually keep you running
Syntrex Technologies looks after the computers, networks, cloud and security behind small and medium Australian businesses — plus straightforward computer repairs for individuals. One team, proactively watching, not waiting for a call.
For businesses: book a free IT consultation →
Managed IT support for small and medium businesses
Everything your business needs to stay connected, secure and productive — under one accountable team.
Managed IT Support
Proactive monitoring, helpdesk and patching for your whole business, under one plan.
Learn more →Cybersecurity
Endpoint protection, MFA and email security that closes the gaps that actually get exploited.
Learn more →Microsoft 365
Setup, migration and administration for email, Teams and SharePoint.
Learn more →Cloud Services
Migration and management across Microsoft cloud and Azure infrastructure.
Learn more →Network & Wi-Fi
Business-grade networks designed for your office, not just plugged in.
Learn more →Backup & Disaster Recovery
Backups that are monitored and restore-tested, not just scheduled.
Learn more →Straightforward repairs for individuals & home users
Not every job is a business contract — we also repair personal computers and laptops, with a proper diagnosis before any work begins.
Computer Repairs
Diagnostics-first repairs for desktops and laptops, individuals and businesses.
Learn more →Laptop Repairs
Performance, battery and software issues, diagnosed properly before anything is touched.
Learn more →Desktop Repairs
Diagnostics, upgrades and troubleshooting, including custom-built PCs.
Learn more →From first call to ongoing support
Get in touch
Call, request support, or book a free consultation — whichever suits you.
We assess
A proper look at what's happening, remotely or on site.
You get a plan
Clear next steps and pricing before anything proceeds.
Ongoing support
One team you can call whenever something comes up.
A technology partner that's straightforward to work with
Australian owned and operated
Servicing individuals and businesses across every major city.
Business and personal IT support
From a single laptop to a full office/corporate environment.
No inflated claims
We tell you what we diagnose and estimated cost.
One team, full accountability
You deal with one provider, not a chain of vendors and lost in communication.
Businesses we work well with
Testimonials
“Very courteous and efficient service. Sheeraz booked us in for a quick check and upgrade of our office network.”
Saad Malik
CEO, Cybernetics Media Group
“Always available to help, takes care of my IT problems so I can focus on my business.”
Susan Dinley
Director & Occupational Therapist, ABC Rehab
“Our one stop IT Solution provider, Hardware, Software or Cloud Management Solutions.”
Michael Gee
MD, Art Plumbing
Common questions
What areas does Syntrex Technologies service?
We service businesses and individuals across Australia, in every major city. Remote IT support and managed IT services are available Australia-wide, and onsite support is available across the areas we service, including Sydney and NSW from our Norwest base. Contact us with your location to confirm the best support option for you.
Do you support both individuals and businesses?
Yes. Windows computer, laptop and desktop repairs are available for individuals and home users, while managed IT support is built primarily for small and medium businesses. Every job starts with a proper diagnosis before any work begins, whether it's a single laptop or a full office environment, and you deal with one accountable team.
How quickly will you respond to a support request?
Response times depend on your plan and the priority of the issue, and we agree them with you upfront rather than publishing a blanket guarantee that wouldn't be accurate for every situation. Standard support runs Monday to Friday, 9:00 AM to 5:00 PM AEST. If your business has a critical outage, call 1300 584 007 directly.
Do you offer support outside business hours?
Yes, after-hours support is available on request. Standard support runs during business hours, 9:00 AM to 5:00 PM AEST, Monday to Friday. Contact us to confirm after-hours availability for your situation, and if your business is experiencing a critical outage, call us directly on 1300 584 007 rather than submitting a form.
How much does managed IT support cost?
Cost depends on the size of your environment and the scope of support required, including the number of devices and servers and the complexity of your setup. We don't publish flat pricing because environments vary too much for it to be accurate. Instead, we provide a clear, scoped quote after a short conversation about your setup.
Can you take over from our current IT provider?
Yes. We regularly transition businesses from other IT providers, including documentation handover and re-securing accounts and access that were previously managed elsewhere. We start by reviewing your current environment, risks and pain points, then enrol devices in monitoring and document everything properly, so we have a clear picture of your setup from the start.
Let's find out what your business actually needs from IT
A short conversation is usually all it takes to scope the right support plan.