IT support for Silverwater businesses
Syntrex Technologies provides managed IT, cybersecurity, Microsoft 365, networking and computer repairs to businesses in the Silverwater industrial precinct.
Uptime for Silverwater's warehouses and Olympic Park offices
Silverwater is one of Sydney's best-known industrial precincts, packed with distribution centres, manufacturers, food producers, printers and trade suppliers within easy reach of the M4 and Parramatta Road. Next door, Sydney Olympic Park combines major sporting and event venues with a growing commercial office precinct, and Newington and Lidcombe add residential streets and local businesses.
For an industrial business, a network outage isn't a minor inconvenience. Orders stop flowing, labels stop printing and trucks wait at the dock. That's why our support here is built around monitoring, tested backups and getting hands on equipment when it fails.
Office tenants at Olympic Park have different priorities, usually secure hybrid work, Microsoft 365 and meeting-room technology, and we support those just as closely.
Remote first, onsite for the floor and the comms rack
Day-to-day requests such as account issues, email, printer queues and software errors are resolved remotely during business hours, over a secure session that ends when the problem is fixed.
Warehouse network drops, Wi-Fi coverage across large floor plans, failed servers and hardware, and new site fit-outs are handled onsite. Visits to Silverwater addresses are scheduled with you at a time that suits.
Managed clients have their devices, servers and backups monitored continuously, so many faults are picked up and dealt with before they affect dispatch or production.
Suburbs we regularly attend
Silverwater · Newington · Sydney Olympic Park · Lidcombe · Auburn
What we do for Silverwater businesses
Managed IT Support
Proactive managed IT support for Australian businesses: monitoring, helpdesk, patching and IT strategy under one plan. Call Syntrex on 1300 584 007.
Managed IT Support →Cybersecurity
Practical cybersecurity for Australian businesses: endpoint protection, email security, MFA and monitoring, without the scare tactics. Call 1300 584 007.
Cybersecurity →Microsoft 365
Microsoft 365 setup, migration, administration and ongoing support for Australian businesses — email, Teams, SharePoint and security configuration.
Microsoft 365 →Network & Wi-Fi
Business network design, Wi-Fi installation and troubleshooting for Australian offices: routers, switches, firewalls and access points. 1300 584 007.
Network & Wi-Fi →Backup & Disaster Recovery
Business backup and disaster recovery for Australian companies, with backups that are tested and proven to restore. Call 1300 584 007 to review yours.
Backup & Disaster Recovery →Computer Repairs
Computer repairs for individuals and businesses across Australia: diagnostics, virus removal, upgrades and troubleshooting. Call 1300 584 007 today.
Repair →Designed around downtime-sensitive businesses
Warehouse Wi-Fi know-how
Coverage designed around racking, docks and mezzanines so scanners and tablets stay connected.
Monitoring that matters
We watch servers, switches, internet links and backups, and act on alerts before a shift is disrupted.
Labels, printers and dispatch
Label printers, dispatch PCs and inventory workstations treated as critical equipment, not afterthoughts.
Olympic Park offices too
Hybrid work, Microsoft 365 and meeting-room setups for commercial tenants around Sydney Olympic Park.
Security included
Endpoint protection, MFA, email filtering, patching and backups are part of every managed plan.
Attended from Norwest
Our technicians attend from our Norwest base, and onsite visits are scheduled around your operating hours.
A technology partner that's straightforward to work with
Australian owned and operated
Servicing individuals and businesses across every major city.
Business and personal IT support
From a single laptop to a full office/corporate environment.
No inflated claims
We tell you what we diagnose and estimated cost.
One team, full accountability
You deal with one provider, not a chain of vendors and lost in communication.
IT support in Silverwater — common questions
Do you provide onsite support in Silverwater's industrial estates?
Yes. We attend warehouses, factories and offices in Silverwater, Newington, Sydney Olympic Park, Lidcombe and Auburn for networking, hardware and server work. Everyday software and account issues are handled remotely, which keeps disruption on the floor to a minimum. Onsite visits are booked around your shifts.
What happens if our dispatch system goes down?
Call us as soon as it happens. Our helpdesk will connect remotely during business hours to diagnose the fault, and if hardware or the network has failed, we'll arrange an onsite visit in Silverwater and confirm a time with you. Urgent outages for managed clients are prioritised ahead of routine work.
Can you design Wi-Fi for a large warehouse?
Yes. We plan access point placement around racking, mezzanines and loading docks, cable it properly and test coverage where scanners and mobile devices are actually used. The result is a network built for the whole floor, not one designed for an office and stretched across a warehouse.
Do you support office tenants at Sydney Olympic Park?
Yes. Commercial tenants at Olympic Park get the same service as industrial clients: Microsoft 365 administration, secure remote access for hybrid staff, network and Wi-Fi support, meeting-room technology and onsite help for fit-outs and moves, all under one plan and one helpdesk.
How are managed IT plans priced?
Managed IT plans are priced per user or per device, with the scope written down so you know what's included. For businesses that only need occasional help, we also offer break/fix support charged per job, with the diagnosis and estimated cost explained before work starts.
Keep your Silverwater site running
Tell us about your site and what's going wrong, and we'll come back to you with the next steps.