IT support for Sydney businesses
Syntrex Technologies provides managed IT, cybersecurity, Microsoft 365 and cloud support to businesses across Sydney — remote-first for the CBD, with onsite visits scheduled from our Norwest base.
IT support for offices in the Sydney CBD and city fringe
The Sydney CBD is Australia's largest business district. Financial services, law firms, consultancies and corporate head offices fill the towers along George, Pitt and Macquarie Streets and around Barangaroo, while smaller practices and start-ups take floors in older buildings and serviced offices throughout the city.
The city fringe has its own character: hospitality and tourism around The Rocks and Circular Quay, media, technology and entertainment businesses in Pyrmont, and retail, education and the Tech Central precinct around Haymarket.
Most CBD businesses already run on Microsoft 365 and cloud services. We support that setup remotely day to day and schedule onsite visits from our Norwest office for the work that needs a technician in the room.
How we support CBD offices: remote first, onsite by booking
Our helpdesk works remotely on the problems city staff raise most often: Teams and Outlook faults, sign-in and MFA prompts, shared mailbox access and printing. During business hours, most are sorted out remotely without a visit.
Onsite work in the city, including hardware installs, network and Wi-Fi changes and office moves, is booked in advance. Visits are scheduled with you, and we coordinate building access and loading dock bookings where needed.
With managed IT, devices are monitored, patched and backed up wherever staff are working, so a hybrid team stays protected whether they're in the tower or at home.
Suburbs we regularly attend
Sydney CBD · The Rocks · Barangaroo · Pyrmont · Haymarket · Surry Hills
What we do for Sydney businesses
Managed IT Support
Proactive managed IT support for Australian businesses: monitoring, helpdesk, patching and IT strategy under one plan. Call Syntrex on 1300 584 007.
Managed IT Support →Cybersecurity
Practical cybersecurity for Australian businesses: endpoint protection, email security, MFA and monitoring, without the scare tactics. Call 1300 584 007.
Cybersecurity →Microsoft 365
Microsoft 365 setup, migration, administration and ongoing support for Australian businesses — email, Teams, SharePoint and security configuration.
Microsoft 365 →Network & Wi-Fi
Business network design, Wi-Fi installation and troubleshooting for Australian offices: routers, switches, firewalls and access points. 1300 584 007.
Network & Wi-Fi →Backup & Disaster Recovery
Business backup and disaster recovery for Australian companies, with backups that are tested and proven to restore. Call 1300 584 007 to review yours.
Backup & Disaster Recovery →Computer Repairs
Computer repairs for individuals and businesses across Australia: diagnostics, virus removal, upgrades and troubleshooting. Call 1300 584 007 today.
Repair →What CBD businesses get from Syntrex
Built for Microsoft 365
Tenancy administration, security settings, licensing and Teams support handled properly, not as an afterthought.
Tower-aware onsite visits
Building access, lift and dock bookings arranged ahead so fit-outs and moves run to plan.
Hybrid work secured
MFA, endpoint protection and secure access configured for staff moving between the office, client sites and home.
Serviced office friendly
Small teams in shared or serviced offices supported without needing their own server room.
Two decades of experience
Syntrex has supported Australian businesses since 2001.
Clear reporting
Plain-English updates on what was fixed, what was prevented and what's next.
A technology partner that's straightforward to work with
Australian owned and operated
Servicing individuals and businesses across every major city.
Business and personal IT support
From a single laptop to a full office/corporate environment.
No inflated claims
We tell you what we diagnose and estimated cost.
One team, full accountability
You deal with one provider, not a chain of vendors and lost in communication.
IT support in Sydney — common questions
Do you provide onsite IT support in the Sydney CBD?
Yes, for scheduled work. Hardware installs, network setup and office moves in the CBD, The Rocks, Barangaroo, Pyrmont and Haymarket are done in person and booked in advance. Day-to-day support is remote and available during business hours, Monday to Friday.
How do onsite visits work in the city?
Onsite work in the city is booked in advance and we'll confirm a time with you, with building access arranged beforehand. Urgent problems are worked on remotely first, and urgent outages for managed clients that need someone onsite are prioritised.
We're in a serviced office. Do we still need an IT provider?
Often, yes. Serviced offices usually provide internet and Wi-Fi, but your laptops, Microsoft 365, security, backups and user accounts remain your responsibility. We look after those parts so your team is protected, supported and ready to move if you outgrow the space.
Can you support our move to a new CBD office?
Yes. We plan the network and Wi-Fi around the building's cabling, coordinate access and dock bookings, move and reconnect equipment and test everything before staff arrive. Moves are scheduled in advance so disruption to the team is kept to a minimum.
Do you manage Microsoft 365 for CBD businesses?
Yes. We set up, migrate, secure and administer Microsoft 365, including email, Teams, SharePoint and OneDrive, and can take over an existing tenancy without migrating anything. Licensing and security settings are reviewed first, then the tenancy is managed as part of your support.
Get IT support in the city
Tell us about your office and what's happening, and we'll get back to you with the next steps.