IT support for Sydney businesses
Syntrex Technologies provides managed IT, cybersecurity, Microsoft 365 and cloud support to businesses across Sydney — remote-first for the CBD, with onsite visits scheduled from our Norwest base.
IT support for businesses in Sydney
Sydney CBD businesses — professional services, agencies, retail and hospitality — mostly run on Microsoft 365 and cloud tools already, and need a provider who can support that setup properly rather than treat it as an afterthought.
We work the same way with CBD clients as we do everywhere: one accountable provider for computers, network, Microsoft 365 and security, with fast remote support for the day-to-day.
Onsite work — hardware, network installs, office moves — is scheduled in advance from our Norwest office, so distance doesn't affect how quickly day-to-day issues get resolved.
Remote-first, onsite when it's scheduled
Day-to-day issues are resolved remotely, usually within the same call, from our helpdesk during business hours.
Hardware installs, network and Wi-Fi work, and office fit-outs in Sydney are scheduled onsite in advance.
Managed IT clients get proactive monitoring, patching and backup checks across every device, so most issues are caught before anyone in the office notices.
Suburbs we regularly attend
Sydney CBD · The Rocks · Barangaroo · Pyrmont · Haymarket · Surry Hills
What we do for Sydney businesses
Managed IT Support
Proactive, fully managed IT support for Australian businesses — monitoring, helpdesk, patching and strategy, all under one plan.
Managed IT Support →Cybersecurity
Practical cybersecurity for Australian businesses — endpoint protection, email security, MFA and monitoring, without the scare tactics.
Cybersecurity →Microsoft 365
Microsoft 365 setup, migration, administration and ongoing support for Australian businesses — email, Teams, SharePoint and security configuration.
Microsoft 365 →Network & Wi-Fi
Business network design, Wi-Fi installation and troubleshooting for Australian offices — routers, switches, firewalls and access points.
Network & Wi-Fi →Backup & Disaster Recovery
Business backup and disaster recovery for Australian companies — backups that are actually tested and proven to restore.
Backup & Disaster Recovery →Computer Repairs
Professional computer repairs for individuals and businesses across Australia — diagnostics, virus removal, upgrades and troubleshooting.
Repair →Close enough to turn up. Big enough to cover everything.
Local to you
Most Sydney CBD work is handled remotely and fast; onsite visits from our Norwest office are scheduled in advance for hardware and network work.
One provider, whole environment
Computers, network, Microsoft 365, security, backups and phones — managed together, so nothing falls between vendors.
Operating since 2001
More than two decades supporting Australian businesses, with the certifications and vendor relationships to match.
Plain-English reporting
You see what was fixed, what was prevented and what's coming up, without the jargon.
Security first
Endpoint protection, MFA, email filtering, patching and backups are part of every managed plan, not add-ons.
Repairs too
Laptop and desktop repairs for your staff and their families, so a dead machine doesn't become a lost day.
A technology partner that's straightforward to work with
Australian owned and operated
Servicing individuals and businesses across every major city.
Business and personal IT support
From a single laptop to a full office/corporate environment.
No inflated claims
We tell you what we diagnose and estimated cost.
One team, full accountability
You deal with one provider, not a chain of vendors and lost in communication.
IT support in Sydney — common questions
Do you actually come onsite in Sydney?
Yes, for scheduled work — hardware installs, network setup and office moves are done in person. Day-to-day support is remote and immediate.
How quickly can you get to us?
Remote support starts immediately during business hours. Onsite visits are scheduled in advance, typically within a few business days for non-urgent work.
Do you support businesses outside Sydney?
Yes. Onsite support covers Greater Sydney, and remote support and managed IT are available Australia-wide.
We already have Microsoft 365 — can you take it over?
Yes. We take over existing Microsoft 365 tenancies regularly: we review licensing, security settings and backups, fix what needs fixing, and then manage it as part of your plan. No migration is needed if you're already on 365.
Do you offer fixed-price managed IT plans?
Yes. Managed IT plans are priced per user or per device with the scope written down, so you know what's covered. We also work on a break/fix basis for businesses that prefer to pay per job.
Need IT support in Sydney?
Tell us what's going on and we'll get back to you the same business day.