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Quick answer

What does Microsoft 365 support include?

Syntrex Technologies handles Microsoft 365 from setup and migration to day-to-day administration: user accounts, mailboxes, Teams, SharePoint and OneDrive. That includes moving from Google Workspace or on-premises Exchange, setting up multi-factor authentication and conditional access, and reviewing licences so you only pay for the tier you actually use.

The Problem

Most businesses use a fraction of what Microsoft 365 offers

Email, Teams and SharePoint are usually set up quickly and rarely revisited — which means security gaps, messy file structures and licensing waste build up quietly over time.

How We Help

Full lifecycle Microsoft 365 support

We handle Microsoft 365 from initial setup and migration through to day-to-day administration — user accounts, mailboxes, Teams, SharePoint and OneDrive — plus the security configuration that's easy to skip when it's set up in a hurry.

For businesses migrating from another platform or an on-premises server, we plan the move to minimise disruption to email and file access.

Benefits

What this means for your business

Proper setup from day one

Structured mailboxes, permissions and Teams from the start.

Stronger security posture

MFA, conditional access and sensible defaults configured correctly.

Licensing clarity

Guidance on which licence tier actually matches your usage.

Less admin overhead

We manage user changes so you don't have to learn the admin centre.

What's Included

Microsoft 365 covers

  • ✓Microsoft 365 tenant setup and configuration
  • ✓Migration from Google Workspace, on-premises Exchange or other platforms
  • ✓User and mailbox administration
  • ✓Microsoft Teams setup and governance
  • ✓SharePoint and OneDrive configuration
  • ✓Multi-factor authentication and conditional access
  • ✓Licensing guidance and cost review
  • ✓Ongoing administration and support
Process

How it works

01

Environment review

We assess your current setup and licensing.

02

Plan the change

Migration or configuration work is scoped and scheduled.

03

Implementation

Changes are made with minimal disruption to daily work.

04

Ongoing management

User changes and support are handled as part of your plan.

Trusted Partner

A technology partner that's straightforward to work with

Australian owned and operated

Servicing individuals and businesses across every major city.

Business and personal IT support

From a single laptop to a full office/corporate environment.

No inflated claims

We tell you what we diagnose and estimated cost.

One team, full accountability

You deal with one provider, not a chain of vendors and lost in communication.

FAQs

Common questions about microsoft 365

Is this the same as 'Office 365'?

Microsoft renamed Office 365 to Microsoft 365 — it's the same family of services, and we support the current platform and licensing structure.

Can you migrate us without downtime?

Most migrations are planned to minimise disruption, often completed outside business hours, but some brief downtime during cutover is normal and we'll tell you what to expect.

Do you manage licensing costs?

Yes — part of our review looks at whether you're on the right licence tier for what your team actually uses.

Can you set up MFA without locking staff out?

Yes, we roll out multi-factor authentication with a proper onboarding process so staff aren't caught off guard.

Let's get your Microsoft 365 environment properly configured

Whether you need a migration or just a health check, we can help.