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Quick answer

What is business backup and disaster recovery?

Backup copies your important data, such as servers, business files and Microsoft 365 mail, files and Teams, on a set schedule. Disaster recovery is the documented plan for getting your business running again after an incident. Syntrex Technologies monitors every backup job so failures are fixed straight away, and tests restores regularly to prove recovery actually works.

The Problem

Most businesses discover their backup failed at the worst moment

Backups quietly fail for months without anyone noticing — a full disk, a broken job, a missed folder — and the gap only becomes obvious during an actual emergency.

How We Help

Backup that's monitored, not just scheduled

We set up backup for the systems that matter — servers, business files, Microsoft 365 data — and monitor the jobs so failures get caught immediately, not discovered during a crisis.

Disaster recovery planning goes a step further: documenting how your business would actually get back up and running, and testing restores periodically to prove they work.

Benefits

What this means for your business

Monitored, not assumed

Failed backup jobs are flagged and fixed, not left silent.

Tested restores

Recovery is verified periodically, not left to chance.

Microsoft 365 covered

Native retention isn't a full backup — we close that gap.

A real recovery plan

Documented steps for getting back online after an incident.

What's Included

Backup & Disaster Recovery covers

  • ✓Server and workstation backup
  • ✓Cloud backup configuration
  • ✓Microsoft 365 backup (mail, files, Teams)
  • ✓Disaster recovery planning
  • ✓Backup job monitoring and alerting
  • ✓Scheduled restore testing
  • ✓Business continuity documentation
  • ✓Recovery time and recovery point guidance
Process

How it works

01

Identify what matters

We map the systems and data your business can't operate without.

02

Design the backup

Frequency, retention and destination are set to match your risk.

03

Implement and monitor

Jobs run automatically and failures are flagged immediately.

04

Test restores

We periodically confirm recovery actually works, not just the backup.

Trusted Partner

A technology partner that's straightforward to work with

Australian owned and operated

Servicing individuals and businesses across every major city.

Business and personal IT support

From a single laptop to a full office/corporate environment.

No inflated claims

We tell you what we diagnose and estimated cost.

One team, full accountability

You deal with one provider, not a chain of vendors and lost in communication.

FAQs

Common questions about backup & disaster recovery

Does Microsoft 365 back itself up?

Microsoft provides retention, not a true backup — deleted or corrupted data can still be permanently lost without a dedicated backup solution, which is why we treat this as a separate service.

How often should backups run?

Depends on how much data your business can afford to lose between backups — we'll help you decide the right frequency for each system.

Do you test restores, or just run backups?

Both — a backup that's never been restored is unverified. We schedule periodic restore tests as part of the service.

What's the difference between backup and disaster recovery?

Backup protects your data; disaster recovery is the broader plan for getting your business operating again after an incident, which uses backups as one part of it.

When did you last actually test a restore?

If you're not sure, that's a good reason to talk to us.