A backup is only worth something if the restore actually works
Business, server, cloud and Microsoft 365 backup, with regular restore testing so recovery isn't a guess.
Last updated
Quick answer
What is business backup and disaster recovery?
Backup copies your important data, such as servers, business files and Microsoft 365 mail, files and Teams, on a set schedule. Disaster recovery is the documented plan for getting your business running again after an incident. Syntrex Technologies monitors every backup job so failures are fixed straight away, and tests restores regularly to prove recovery actually works.
Most businesses discover their backup failed at the worst moment
Backups quietly fail for months without anyone noticing — a full disk, a broken job, a missed folder — and the gap only becomes obvious during an actual emergency.
Backup that's monitored, not just scheduled
We set up backup for the systems that matter — servers, business files, Microsoft 365 data — and monitor the jobs so failures are picked up by monitoring, not discovered during a crisis.
Disaster recovery planning goes a step further: documenting how your business would actually get back up and running, and testing restores periodically to prove they work.
What this means for your business
Monitored, not assumed
Failed backup jobs are flagged and fixed, not left silent.
Tested restores
Recovery is verified periodically, not left to chance.
Microsoft 365 covered
Native retention isn't a full backup — we close that gap.
A real recovery plan
Documented steps for getting back online after an incident.
Backup & Disaster Recovery covers
- ✓Server and workstation backup
- ✓Cloud backup configuration
- ✓Microsoft 365 backup (mail, files, Teams)
- ✓Disaster recovery planning
- ✓Backup job monitoring and alerting
- ✓Scheduled restore testing
- ✓Business continuity documentation
- ✓Recovery time and recovery point guidance
How it works
Identify what matters
We map the systems and data your business can't operate without.
Design the backup
Frequency, retention and destination are set to match your risk.
Implement and monitor
Jobs run automatically and failures are flagged by monitoring.
Test restores
We periodically confirm recovery actually works, not just the backup.
A technology partner that's straightforward to work with
Australian owned and operated
Servicing individuals and businesses across every major city.
Business and personal IT support
From a single laptop to a full office/corporate environment.
No inflated claims
We tell you what we diagnose and estimated cost.
One team, full accountability
You deal with one provider, not a chain of vendors and lost in communication.
Common questions about backup & disaster recovery
Does Microsoft 365 back itself up?
Not fully. Microsoft provides retention, not a true backup, so deleted or corrupted data can still be permanently lost without a dedicated backup solution. That's why we treat Microsoft 365 backup as a separate service, covering mail, files and Teams, with backup jobs monitored and restores tested periodically to confirm the data can actually be recovered.
How often should backups run?
It depends on how much data your business can afford to lose between backups. We help you decide the right frequency for each system, along with retention and destination, based on your risk. Systems that change constantly usually need more frequent backups than rarely updated ones, and we provide recovery time and recovery point guidance.
Do you test restores, or just run backups?
We do both. A backup that has never been restored is unverified, so we schedule periodic restore tests as part of the service. Backup jobs are also monitored, with failures flagged and fixed rather than discovered during an emergency, because backups can quietly fail for months through a full disk, a broken job or a missed folder.
What's the difference between backup and disaster recovery?
Backup protects your data by copying it on a set schedule; disaster recovery is the broader plan for getting your business operating again after an incident. Disaster recovery uses backups as one part, alongside documented recovery steps, business continuity documentation and restore testing, so you know how the business would actually get back up and running.
When did you last actually test a restore?
If you're not sure, that's a good reason to talk to us.