Last updated: 03-09-2026
This Privacy Policy explains how Syntrex Technologies (ABN 20 622 266 102) collects, uses, discloses and protects personal information in connection with our website and IT support and computer repair services. This policy aligns with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
We may collect personal information you provide directly, such as your name, contact details, business information and details of the support or repair you’re requesting. We may also collect technical information necessary to diagnose and resolve IT issues.
How we use your information
We use personal information to respond to enquiries, provide IT support and repair services, manage our relationship with you, and meet legal obligations. We do not sell personal information to third parties.
Disclosure of information
We may share information with trusted service providers where necessary to deliver our services (for example software, hardware, VOIP or hosting vendors), and only to the extent required by law.
Data security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, though no system can be guaranteed completely secure.
Access and correction
You can request access to, or correction of, personal information we hold about you by contacting us at contact at syntrex dot com dot au.
Contact us
For privacy-related questions, contact Syntrex Technologies at contact at syntrex dot com dot au or 1300 584 007.