IT support for Surry Hills businesses
Syntrex Technologies provides managed IT, cybersecurity, Microsoft 365 and cloud support to businesses in Surry Hills and inner Sydney — remote-first, with onsite visits scheduled from our Norwest base.
IT support for businesses in Surry Hills
Surry Hills is home to a dense mix of creative agencies, tech startups, hospitality venues and professional services, most of them cloud-first and comfortable working with a remote IT provider day to day.
That's exactly how we work with inner-city clients: fast remote support for the day-to-day, with onsite visits scheduled in advance for hardware, network installs or office moves.
We support Surry Hills businesses with the same proactive, one-provider approach we use everywhere — computers, network, Microsoft 365, cloud and security managed together.
Remote-first, onsite when it's scheduled
Day-to-day issues — a password, a printer, an email that won't send — are resolved remotely, usually within the same call, from our helpdesk during business hours.
Hardware installs, network and Wi-Fi work, and office fit-outs in Surry Hills are scheduled onsite in advance, so travel time doesn't affect response for anything urgent.
Managed IT clients get proactive monitoring, patching and backup checks across every device, so most issues are caught before anyone in the office notices.
Suburbs we regularly attend
Surry Hills · Darlinghurst · Redfern · Chippendale · Sydney CBD
What we do for Surry Hills businesses
Managed IT Support
Proactive managed IT support for Australian businesses: monitoring, helpdesk, patching and IT strategy under one plan. Call Syntrex on 1300 584 007.
Managed IT Support →Cybersecurity
Practical cybersecurity for Australian businesses: endpoint protection, email security, MFA and monitoring, without the scare tactics. Call 1300 584 007.
Cybersecurity →Microsoft 365
Microsoft 365 setup, migration, administration and ongoing support for Australian businesses — email, Teams, SharePoint and security configuration.
Microsoft 365 →Network & Wi-Fi
Business network design, Wi-Fi installation and troubleshooting for Australian offices: routers, switches, firewalls and access points. 1300 584 007.
Network & Wi-Fi →Backup & Disaster Recovery
Business backup and disaster recovery for Australian companies, with backups that are tested and proven to restore. Call 1300 584 007 to review yours.
Backup & Disaster Recovery →Computer Repairs
Computer repairs for individuals and businesses across Australia: diagnostics, virus removal, upgrades and troubleshooting. Call 1300 584 007 today.
Repair →Close enough to turn up. Big enough to cover everything.
Local to you
Most Surry Hills work is handled remotely and fast; onsite visits from our Norwest office are scheduled in advance for hardware and network work.
One provider, whole environment
Computers, network, Microsoft 365, security, backups and phones — managed together, so nothing falls between vendors.
Operating since 2001
More than two decades supporting Australian businesses, with the certifications and vendor relationships to match.
Plain-English reporting
You see what was fixed, what was prevented and what's coming up, without the jargon.
Security first
Endpoint protection, MFA, email filtering, patching and backups are part of every managed plan, not add-ons.
Repairs too
Laptop and desktop repairs for your staff and their families, so a dead machine doesn't become a lost day.
A technology partner that's straightforward to work with
Australian owned and operated
Servicing individuals and businesses across every major city.
Business and personal IT support
From a single laptop to a full office/corporate environment.
No inflated claims
We tell you what we diagnose and estimated cost.
One team, full accountability
You deal with one provider, not a chain of vendors and lost in communication.
IT support in Surry Hills — common questions
Do you actually come onsite in Surry Hills?
Yes, for scheduled work — hardware installs, network setup and office moves are done in person. Day-to-day support is remote and immediate, which suits most inner-city businesses.
How quickly can you get to us?
Remote support starts immediately during business hours. Onsite visits are scheduled in advance, typically within a few business days for non-urgent work.
Do you support businesses outside Surry Hills?
Yes. Onsite support covers Greater Sydney, and remote support and managed IT are available Australia-wide.
We already have Microsoft 365 — can you take it over?
Yes. We take over existing Microsoft 365 tenancies regularly: we review licensing, security settings and backups, fix what needs fixing, and then manage it as part of your plan. No migration is needed if you're already on 365.
Do you offer fixed-price managed IT plans?
Yes. Managed IT plans are priced per user or per device with the scope written down, so you know what's covered. We also work on a break/fix basis for businesses that prefer to pay per job.
Need IT support in Surry Hills?
Tell us what's going on and we'll get back to you the same business day.