IT support for Surry Hills businesses
Syntrex Technologies provides managed IT, cybersecurity, Microsoft 365 and cloud support to businesses in Surry Hills and inner Sydney — remote-first, with onsite visits scheduled from our Norwest base.
IT for Surry Hills studios, agencies and inner-city offices
Surry Hills has long been one of Sydney's creative hubs. Design studios, advertising and digital agencies, architects, production companies and tech start-ups work out of converted warehouses and terrace offices around Crown Street, Foveaux Street and Central, alongside cafes, restaurants and small hospitality venues.
Neighbouring Darlinghurst adds medical and professional practices near St Vincent's Hospital, Redfern and the Tech Central precinct around Central and Eveleigh have drawn technology businesses, and Chippendale mixes galleries and studios with student housing near the universities.
Most of these businesses are cloud-first, work on laptops from wherever suits them, and are comfortable with a remote IT provider. That matches how we support the inner city: remote for nearly everything, with onsite visits booked in advance from our Norwest base.
Remote-first support for inner-city teams
Account issues, Microsoft 365 problems, shared folder permissions, printing and application faults are resolved remotely during business hours.
Hardware installs, network and Wi-Fi work and office moves in Surry Hills are scheduled onsite in advance. Visits are booked with you at a time that suits, and urgent problems are handled remotely first.
Managed IT keeps laptops patched, protected and backed up wherever staff are working, which matters for teams that split their week between the studio, client sites and home.
Suburbs we regularly attend
Surry Hills · Darlinghurst · Redfern · Chippendale · Sydney CBD
What we do for Surry Hills businesses
Managed IT Support
Proactive managed IT support for Australian businesses: monitoring, helpdesk, patching and IT strategy under one plan. Call Syntrex on 1300 584 007.
Managed IT Support →Cybersecurity
Practical cybersecurity for Australian businesses: endpoint protection, email security, MFA and monitoring, without the scare tactics. Call 1300 584 007.
Cybersecurity →Microsoft 365
Microsoft 365 setup, migration, administration and ongoing support for Australian businesses — email, Teams, SharePoint and security configuration.
Microsoft 365 →Network & Wi-Fi
Business network design, Wi-Fi installation and troubleshooting for Australian offices: routers, switches, firewalls and access points. 1300 584 007.
Network & Wi-Fi →Backup & Disaster Recovery
Business backup and disaster recovery for Australian companies, with backups that are tested and proven to restore. Call 1300 584 007 to review yours.
Backup & Disaster Recovery →Computer Repairs
Computer repairs for individuals and businesses across Australia: diagnostics, virus removal, upgrades and troubleshooting. Call 1300 584 007 today.
Repair →Suited to how Surry Hills works
Remote by default
Most requests are fixed over a secure remote session, with no need for a technician to travel.
Laptop-first security
MFA, endpoint protection, patching and backups that follow staff from the studio to home.
Creative files protected
Large project files and shared folders backed up and tested, so a deleted folder or failed drive isn't the end of a job.
Small office networks
Wi-Fi and cabling that work in terraces and converted warehouses, where thick walls and odd layouts get in the way.
Planned onsite visits
Hardware installs and office moves booked in advance, at a time that suits the team.
One team, whole setup
Laptops, network, Microsoft 365, security and backups managed together.
A technology partner that's straightforward to work with
Australian owned and operated
Servicing individuals and businesses across every major city.
Business and personal IT support
From a single laptop to a full office/corporate environment.
No inflated claims
We tell you what we diagnose and estimated cost.
One team, full accountability
You deal with one provider, not a chain of vendors and lost in communication.
IT support in Surry Hills — common questions
Do you come onsite in Surry Hills?
Yes, for scheduled work. Hardware installs, network setup and office moves are done in person, booked in advance from our Norwest base. Day-to-day support is remote and available during business hours, which suits most inner-city teams that work across the studio, client sites and home.
How do onsite visits work in Surry Hills?
Onsite visits in Surry Hills are booked in advance and we'll confirm a time with you. Anything urgent is tackled remotely first, during business hours, so help doesn't depend on someone travelling to your office. For managed clients, urgent outages that do need someone onsite are prioritised.
Can you support an agency where everyone works on laptops?
Yes. We configure laptops with MFA, endpoint protection, automatic patching and backups, set up Microsoft 365 for email and file sharing, and support staff wherever they're working. If a laptop is lost or fails, we can get the person working again with their files restored from backup.
Our office is in an old terrace. Can you fix the Wi-Fi?
Usually, yes. Older terraces and converted warehouses often have thick walls, multiple levels and awkward layouts that defeat a single router. We assess the space onsite, recommend the right number and placement of access points, and install and test the network.
Do you support businesses outside Surry Hills?
Yes. We support businesses in Darlinghurst, Redfern, Chippendale, the Sydney CBD and across Greater Sydney, with onsite visits available throughout the metro area. Remote support and managed IT are available to businesses anywhere in Australia, including teams with staff in more than one city.
Get IT support for your Surry Hills team
Tell us how your team works and what's going wrong, and we'll get back to you with the next steps.