Areas We Serve

Syntrex Technologies provides onsite IT support and computer repairs across Sydney and NSW from our base in Norwest, plus remote IT support and managed IT services Australia-wide. Find your area below for local coverage details and services.

How onsite and remote support works

Most IT requests, such as password resets, email and Microsoft 365 problems, software faults and much network troubleshooting, are resolved remotely from our helpdesk during business hours, Monday to Friday, 9:00 AM to 5:00 PM AEST. Remote support is available to businesses and individuals anywhere in Australia, so you do not need to be near one of the areas below to get help.

When a problem needs hands-on work, such as a hardware failure, a new office fit-out or a network and Wi-Fi install, we attend onsite. Across Sydney and NSW, visits are made from our Norwest base. For our interstate areas, day-to-day support is remote, and a field engineer attends onsite when equipment needs attention, with visits scheduled with you in advance.

Check whether your suburb is covered

Each area page below lists the suburbs we regularly attend, along with how support is arranged in that area. If your suburb is not mentioned, it may still be covered, so it is worth asking.

Hills District (Norwest & surrounds)

Parramatta & Western Sydney

South Western Sydney

Sydney CBD & Inner City

Interstate & regional NSW

Don’t see your suburb listed? We still cover it. Get in touch and we’ll confirm onsite availability, or start with remote support during business hours.