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Quick answer

What does managing virtual machines involve?

Virtual machines need the same care as physical servers. Syntrex Technologies documents every VM in your environment, monitors its health and performance, reviews resource allocation, patches it on schedule and includes it in your backups. We also plan VM migrations, consolidation and new virtual infrastructure, whether you run a few VMs on one host or a larger setup.

The Problem

Virtual machines get forgotten because they're invisible

It's easy to spin up a virtual machine and just as easy to lose track of it — under-resourced, unpatched and unbacked-up, sitting quietly until something fails.

How We Help

Proper oversight for virtual environments

We manage virtual machines the way we manage physical infrastructure — monitored for performance and health, patched on schedule, backed up properly, and documented so nothing gets forgotten.

Whether you're running a handful of VMs on a single host or a more involved virtual infrastructure, we scale management to match.

Benefits

What this means for your business

Nothing gets forgotten

Every VM is documented and accounted for.

Right-sized resources

Allocation reviewed so VMs aren't starved or over-provisioned.

Backed up properly

Virtual machines are included in your backup and recovery plan.

Planned migrations

Moving or consolidating VMs is handled with a proper plan.

What's Included

Virtualisation covers

  • ✓Virtual machine monitoring
  • ✓Resource allocation review and optimisation
  • ✓Patch and update management for VMs
  • ✓VM backup coordination
  • ✓Virtual infrastructure documentation
  • ✓VM migration and consolidation
  • ✓Troubleshooting and performance tuning
  • ✓Virtual infrastructure planning for new projects
Process

How it works

01

Inventory

We document every VM currently running in your environment.

02

Health check

Resource allocation and patch status are reviewed.

03

Ongoing management

VMs are monitored, patched and backed up on a schedule.

04

Planning support

We advise on new VMs or infrastructure changes as needed.

Trusted Partner

A technology partner that's straightforward to work with

Australian owned and operated

Servicing individuals and businesses across every major city.

Business and personal IT support

From a single laptop to a full office/corporate environment.

No inflated claims

We tell you what we diagnose and estimated cost.

One team, full accountability

You deal with one provider, not a chain of vendors and lost in communication.

FAQs

Common questions about virtualisation

What virtualisation platforms do you support?

Platform support is confirmed case by case, so contact us with details of your current platform and we'll confirm compatibility with your environment. Whatever the platform, our approach is the same: we document every virtual machine, review resource allocation and patch status, then monitor, patch and back up VMs on a schedule.

Are our virtual machines included in backups automatically?

No, not unless they've been specifically configured to be. Unbacked-up VMs are a common gap we check for and fix early on. As part of managing your environment, we document every virtual machine, coordinate VM backups and make sure each one is included in your backup and recovery plan, so nothing is forgotten.

Can you help us consolidate multiple ageing servers into VMs?

Yes. Consolidating ageing servers into virtual machines is something we plan and execute as a scoped project. We start by documenting what's currently running and reviewing resource allocation, then plan the migration properly. After consolidation, the new VMs are monitored, patched and backed up on a schedule like any other server.

Do you monitor VM performance, or just whether it's running?

We monitor both. Resource usage and health are monitored, not just uptime, so under-resourced or over-provisioned VMs are picked up early. Allocation is reviewed so virtual machines aren't starved or wasting capacity, and troubleshooting and performance tuning are part of the service when a VM isn't running as it should.

Not sure what's actually running in your virtual environment?

We'll take an inventory and tell you what needs attention.