Three ways to work with us
Every environment is different, so exact pricing comes after a quick scoping conversation — here’s how our plans are generally structured.
Break/Fix Support
Pay-as-you-go support for businesses not ready for a full managed plan. Contact us for pricing.
- Remote and onsite support on request
- Computer and hardware repairs
- No monthly commitment
- Ideal for occasional support needs
Managed IT (most popular)
Proactive, all-in support for day-to-day business technology. Contact us for pricing.
- 24/5 monitoring of devices and network
- Unlimited helpdesk support
- Patch management
- Vendor coordination
- Monthly reporting
Premium Managed IT
Full-scope support including security and strategic planning. Contact us for pricing.
- Everything in Managed IT
- Advanced cybersecurity coverage
- Backup monitoring and restore testing
- Quarterly IT strategy review
- Priority response
Layer on extra coverage as you need it
- Cybersecurity Add-On — Endpoint protection, email security and MFA layered onto any support plan.
- Microsoft 365 Management — Ongoing administration, security configuration and licensing guidance.
Pricing questions
Why don’t you list exact prices?
IT environments vary too much for a flat price to be accurate — the number of devices, servers and complexity of your setup all affect cost. We provide a clear, scoped quote after understanding your environment.
Is there a minimum contract length?
This depends on the plan — we’ll explain the terms clearly before you commit to anything.
Can we start with break/fix and move to managed IT later?
Yes, this is a common path — many businesses start with occasional support and move to a managed plan once they see the value.
Do add-ons require a specific base plan?
Add-ons like cybersecurity and Microsoft 365 management can typically be layered onto any plan — ask us about your specific combination.